Privacy Policy
This Privacy Policy was updated on 21/06/2022. It governs the privacy terms of our website, and all subdomains located at sentrytechnology.com.au & help.sentrytechnology.com.au
Sentry Technology Pty Ltd recognises that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site help.sentrytechnology.com.au. The site is operated by Sentry Technology as well as it’s mobile application Sentry App.
If you have questions or concerns regarding this statement, you should first contact our site administrators at info@sentrytechnology.com.au or by postal mail to:
Sentry Technology
PO Box 1114
Burwood North NSW 2134
Our Website follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.
Definitions
Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small pieces of data stored on a User’s device.
Data Controller: Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processors (or Service Providers): Data Processor (or Service provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject: Data Subject is any living individual who is the subject of Personal Data.
User: The User is the individual using our website. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection And Use
Sentry Technology collects some personal data purposefully in order to conduct our business and services as an e-commerce organisation, application provider and in order to provide and improve our website for you. Any personal information we collect, is done so when you perform a transaction on our website, register, subscribe to our newsletter or contact us.
Personal information we do collect includes your name, address, email, phone number and billing address. All personal information that we collect will be done so in a lawful and unobtrusive manner.
When we collect information, attempts will be made to ensure each individual understands why such information is being collected, how it will be used and who such information will be given to.
Sentry Technology does not store credit card numbers
How we use your personal information
All Personal Data we collect, use and disclose, will only be done so to fulfil the purpose for which it was collected. Our use and disclosure of your personal information is for the purpose of enabling us to both carry out our function as an e-commerce business and provide you with a better user experience. Where we do collect your personal information and disclose it to a third party, we ensure that it is done so in a protected manner.
Some examples of Usage Data collected and their purpose are listed below:
- To provide and maintain our website or Mobile App
- To notify you about changes to our website or Mobile App
- To allow you to participate in interactive features of our website or Mobile App when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our website
- To monitor the usage of our website
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already enquired about unless you have opted not to receive such information
Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.
Consent to use your personal information
Personal Data will only be used for marketing purposes if you have given either express or implied consent. Implied consent is assumed when signing up to use our site, registering your email address, or participating in any promotions which require you to disclose your email address.
When registering or purchasing from Sentry Technology, you consent to Sentry Technology using your Personal Data, such as your email address, to provide you with offers and information regarding our products and services. All digital communications will comply with the requirements of the Spam Act 2003 (Cth).
Disclosure to third parties
Occasionally we do provide your personal information to third parties that are contracted to provide services. As some service providers are not located within Australia, cross-border transfer of such information will be done so in accordance with Australian Privacy Principle 8 (APP 8).
Security of your Personal Data
When using, collecting and storing your personal data, we take every step to ensure that this is done so in a secure manner. All reasonable steps are taken to ensure that your personal information is not accessed, disclosed or collected by any unauthorised persons or third parties.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your rights to accessing your stored information and grievance procedures
Under The Privacy Act 1988 (Cth), you have certain rights to access the personal information we collect, or seek correction of the information we collect by contacting a customer service representative either at info@sentrytechnology.com.au
We take all reasonable care to ensure that the personal information that we collect, use and disclose is accurate, up to date and complete.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Sentry Technology legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Sentry Technology may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- To comply with the law
- Your Data Protection Rights Under General Data Protection Regulation (GDPR)
- If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Sentry Technology aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Sentry Technology relied on your consent to process your personal information.
- Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our website (“Service Providers”), to assist us in analysing how our website is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyse the use of our website.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Links To Other Sites
Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our website does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page